Frequently Asked Questions
Find answers to common questions about our innovative kitchen and home solutions.
Are Joseph Joseph products BPA free?
Yes, all our food-safe products are made from high-quality, BPA-free materials to ensure safety and durability.
Can I put my Index™ chopping boards in the dishwasher?
Most of our chopping boards are dishwasher safe. However, we recommend checking the specific care instructions on the product page or packaging.
How do I care for my stainless-steel products?
We recommend using a damp cloth and a mild detergent. Avoid abrasive cleaners or scouring pads to maintain the fingerprint-proof finish.
Do you offer replacement parts for bins or gadgets?
Yes, we stock a range of replacement parts, including lids, seals, and filters, to extend the life of your Joseph Joseph products.
Are your kitchen tools heat resistant?
Our nylon and silicone tools are heat resistant up to 200°C (392°F) and 270°C (520°F) respectively, making them ideal for non-stick cookware.
Is there a warranty on your products?
We offer a 2-year guarantee on all products against manufacturing defects, with an extended 10-year guarantee on our Intelligent Waste range.